Patient Video Testimonials
At Aptiva Health, we are committed to putting patients first - and our patients agree!
Listen to Billy Phillips describe his personal experience treating with Aptiva Health!
Hear how Aesha Gonzalez describes her experience treating with Aptiva Health!
Written Testimonials
“Dr. Casnellie, Simon and Tori gave my life back to me after suffering from chronic SI pain for a year following a car accident. 12 months post op, my husband and I celebrated by going dog sledding in Alaska. None of this would’ve been possible without the team at Aptiva. ❤️ THANK YOU APTIVA!”
“Simon, at Aptiva Health, provided outpatient physical therapy and helped educate me on how to manage my knee pain, which was related to a half marathon running injury. He was always flexible with scheduling and was able to be reached with any questions and genuinely cared about my well-being. The physical therapy visits with Simon and my home exercise program, has promoted the healing required and restored my ability to run again! I have full function, reduced pain and gained information on how training for my next half marathon, pain free! ”
“The physical therapists at Aptiva Health were phenomenal in their knowledge of exercises and treatments to help me get better. I worked mostly with Sydney for physical therapy and Adam for dry needling. The care I received from beginning to end exceeded my expectations just knowing that they truly cared about my well-being. I highly recommend these two if you’re ever in need of top notch Physical Therapy care.
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“Thank you for your help! You all are Awesome . Everyone of your offices I’ve had the pleasure to visit have been excellent. I’ve been in some of the best medical facilities in the U.S. and overseas you all have a job to be proud of.”
“My experience with Aptiva Health was absolutely AMAZING. Sydney was very professional, personable, & very knowledgeable. She & Katie make a great team. I feel better & happy I had the opportunity. I would refer anyone!”
“When I came to Aptiva to complete Physical Therapy, I met Katie with a smile on her face. She was very welcoming, she asked me questions to make me feel more comfortable and demonstrated the exercises to make sure I knew what to do, and do them correctly and safely. She was very compassionate and gentle, but the one thing I like most about Katie is the fact that she was focused on me with each and every step. I never disliked coming to PT for treatment with Katie, and I would ask for her services again in the future if needed. It’s clear she loves what she does—-she’s so good at her job, it just comes natural! She made sure I was back to my old self before I got released, thank you Katie for all you did for me. ”
“Katie is very courteous, knowledgeable, and thorough. I would recommend her and I commend her.”
“Everyone at our Aptiva Health was wonderful! This is what every doctor’s office should be like.”
“A quick note to express my appreciation for the fantastic care you and your team have been able to provide with all my old man aches and pains. I would never have believed that a few short weeks could make such a difference in my quality of life. I feel ten years younger. The exercises, adjustments and dry needling was evidently exactly what was needed to eliminate the pain in my shoulders, neck and lower back. Just as importantly, I now know what I need to do to keep myself feeling this healthy. ”
“Great doctors and staff! Their offices are always so clean and nice. My MA is always professional and a joy to see and interact with and very courteous. ”
“Everything on my visit was so smooth! Dr. Koonce was amazing and took his time with us!”
“This office staff is awesome. Mona and Dr. Koonce were absolutely compassionate in my patient care.”
“Dr. Rouben, thank you so much. You have done an outstanding job. I don’t feel the plate in my back anymore. You are a blessing to me and may God continue to bless you.”
“You have a wonderful staff. Words can’t describe how amazing Penny is.”
“With my experience with everyone, I don’t have any complaints.”
“Everyone has been so professional and friendly.”
“The staff is amazing and makes every visit bright. Always allowing a laugh and a smile. Superb!”
“Very polite & kind. Thanks alot.”
“Awesome. Love you all! The best ever, like family. They always take care of me!!”
“Dr. Casnellie and staff, I want to thank you from the bottom of my heart for all your help and continued help this year! I know I have a very hard road but with your help the road seems easier! Thank you so much!”
“The entire staff is absolutely amazing! I enjoy coming to this office because of these outstanding ladies.”
“I love Aptiva. Everyone is great, especially the front office.”
“You all are doing an amazing job. Keep up the good work.”
“Congratulations to the whole team that works here. All of you are so good and professional at what you do. Thank you.”
“I highly recommend Dr. Casnellie. Just had a Sacroiliac joint fusion done by him this week. He is the best there is. I will never let anyone else touch my back. Aptiva workers are very friendly and helpful.”
“Everyone is so attentive and kind! Thank you for all you do!”
“I’ve always had a good experience here. Everyone is nice and friendly.”
“Everything was great! Everybody was so helpful & nice. Great job!!”
“The staff as well as Dr. Christensen are awesome!!”
“Physical therapy and front staff are amazing.”
“The crew is great. Always accommodating and kind, plus professional. I will recommend everyone to this group. Thanks for the help and compassion.”
“Staff experience was excellent. Dry needling is working for me. I love my therapist.”
“You guys are doing a great job, keep on doing what you’re doing! :) I really like how fast you get in here.”
“You guys are great. Surgery and care were awesome.”
“More than amazing! The staff, professionalism, equipment, building, and knowledge is far from anything I ever received. I would recommend this place to anyone with an injury.”
“They are very nice people. I highly recommend them. Saw Dr. Casnellie and he is the best in Spine. Would not have any other doctor.”
“Dr. Ganzel is the best! Very caring, listens and explains everything. The staff is the best too! Wish I had went to Dr. Ganzel first! Aptiva Health is the best! Hands down!”
“I know that most times that patients call back it is not good news, so I wanted to make sure to let you know how happy I was with my appointment today. The staff was very attentive and nice. I was seen on time, the employees seem to be a great team. Dr. Clegg was also great. He made me feel like he truly wanted to help me. All staff was very friendly. I had an overall excellent experience and am looking forward to getting better with these people helping me.”
“He (Dr. Casnellie) is the best in town.”
“(Dr. Casnellie) Best there is. Would not let any other surgeon touch my back.”
“He (Dr. Casnellie) is awesome and very nice and takes his time with his patients.”
“Dr. Casnellie did an amazing job on my surgery and I couldn’t ask for a better surgeon, because he is the best.”
“Awesome surgeon (Dr. Casnellie). We would highly recommend him.”
“This clinic is magnificent and super clean. The staff treats patients like they care about them and they are very nice. Congratulations for doing a good Job!”
“My experience has been exceptional!”
“Staff was amazing. ”
“Very wonderful!!”
“You all are doing great. Keep up the good work! Blessings to all!!”
“You all helped me very (much) with what I need to know about myself.”
“No improvement needed - staff was so nice.”
“Staff was very helpful and friendly.”
“Great staff.”
“Very polite and friendly.”
“I was very happy with my visit. I had a great experience with your staff. They are professional, efficient & courteous.”
“The place & employees are great & clean!”
“Aptiva Health is the place to go if you want doctors and staff that will go the extra mile for you! The atmosphere is laid back and there is always someone willing to help. Tanya, at the downtown office, is always ready at the front desk with a smile. I am very comfortable here!
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